“Quality Care From Our Family to Yours”
Liberty Medical Specialties, Inc. is a privately owned North Carolina company . We have been providing home medical equipment and home infusion therapy since 1993. We are part of a family of healthcare companies, which include home health care, durable medical equipment, pharmaceutical / nursing services, rehabilitation, retirement communities, and assisted living facilities.
We take extra care in making sure that we fulfill the needs of each and every one of our customers. Customer Service Representatives, Mobility Specialists, and Billing Specialists are available to answer your questions and work with your doctor and insurance company. Our expert staff takes the time to give each of our customers the personal attention they deserve and are trained to find the right products for each individual.
Liberty Medical Specialties is accredited by the Accreditation Commission for Health Care. Our number one goal is to deliver quality equipment and services that assists each patient in their recovery process.
We participate with most major insurance carriers, are a Medicare and Medicaid provider, and will coordinate insurance billing for covered items. Please contact us for more insurance and coverage information.
Customer Service
- Covering over 70 counties in North Carolina and South Carolina
- Product education to client
- On-time delivery and service
- Retail showrooms for product selections
- Walk-in sales and service hours: Monday - Friday: 8:30 a.m. - 5:00 p.m.
- 24/7 On-Call Service for Emergencies
- Special orders accepted with advance deposit/payment
- Evaluation of client for specialized products
- Evaluation of client's home for wheelchair accessibility
- Evaluation of client's workplace for wheelchair accessibility
- Labor for warranty repair of defective products
- Billing of primary or secondary payer sources
- Rework of denied claims
- Instruction on equipment operation and safety to client, family and caregiver
- Follow-up with physicians (progress and compliance)
- User compliance reports
- Cleaning of equipment